Returns & Refunds Policy

As all of our kits and teamwear are custom-made and personalised to your requirements, we are unable to accept returns or offer refunds for items that have been correctly made and personalised.

This includes items featuring personalised names, numbers, logos, sponsors, colours, designs or other custom specifications.

When We Will Accept a Return or Replacement

We will only consider returns, replacements or refunds in the following circumstances:

1. Defective or Damaged Items

If your item arrives with a manufacturing defect or is damaged, please notify us within 14 days of receiving your order.

Please provide details of the issue along with clear photographs where appropriate. We will assess the issue and, where the item is confirmed to be defective, arrange an appropriate replacement or other remedy.

2. Errors With Personalisation

If we have made a mistake with the personalisation of your order, such as:

Incorrect names
Incorrect numbers
Incorrect logos
Incorrect sponsor details
Other personalisation errors made by us

please contact us within 14 days of receiving your order.

Where the error has been made by us, we will arrange for the affected item(s) to be corrected or replaced.

Incorrect Information Supplied at the Time of Ordering

Please carefully check all names, numbers, logos, sizes and other personalisation details before submitting your order.

We cannot accept responsibility for errors or omissions in personalisation details that were supplied or approved by the customer. Items correctly produced in accordance with the information provided at the time of ordering cannot be returned or refunded.

Change of Mind

Due to the bespoke and personalised nature of our products, we do not accept returns or offer refunds where you have simply changed your mind, ordered the wrong size, or no longer require the item.

How to Report an Issue

If you believe your order is defective or has been incorrectly personalised, please contact us within 14 days of delivery, quoting your order number and providing photographs and details of the issue.

We will review your claim and contact you with the next steps.

Please do not return any items without contacting us first.